Social Media

John Lewis and how a 4 second teaser has gone viral

The John Lewis Christmas advert, and the music it features, has now become an integral part of the festive season.

Just like hanging up the stocking and leaving out mince pies for the big FC, the build up to the main event is just as exciting. And that is why a four second teaser of a cute, furry creature or more accurately just it’s huge eyes in the dark and the hashtag ‘underthebed’ has got everyone excited at the possibility of being a sneak peak at the 2017 John Lewis Christmas offering.

But why & how do we think it’s John Lewis? Well, super eagle-eyed commentators have spotted that it uses a font which is similar to the style used by John Lewis in adverts and the hashtag #BounceBounce from last year’s Christmas ad.

The Twitter account @UnderTheBed2017 started in October this year. It follows no other accounts and posted the video earlier today.

The advert is usually a closely guarded secret but is set to appear on TV screens this week.

A spokesperson from John Lewis told media: “Thank you for getting in touch but as you suspect we don’t comment on speculation about our advert.”

If previous years are anything to go by we also need to spare a thought for twitter user @johnlewis – a good humoured American bloke, completely unrelated to John Lewis retail, who gets incorrectly tagged throughout the year and possibly thousands of times when the Christmas advert drops. All taken in good spirit though, with one example being:

John Lewis tweet

We shall all be watching this space…

Published by Emma Shelley, 6th November 2017


The Most Popular Hashtags on Twitter and Instagram

tweet-hashtagIt’s a strange thought to think that up until a few years ago the hash (#) symbol was used for something else than creating social trends.

#FF or Follow Friday has been classed as the most tweeted hashtag tradition. Honestly, I haven’t seen it come up frequently for quite a few years now. It was huge when Twitter started to become mainstream back in 2009/2010, but personally I haven’t seen it as much as I used to.

#MondayMotivation is one that I see trending every single Monday without fail, and I do love to get IMA involved in that by Tweeting a nice motivational quote to get everyone through the horrible thought of a Monday morning. I think it show that social media communities can also be really caring and nice and not horrible and trolling people. Shows that there are nice people still left in the world!

#WednesdayWisdom – This is one that I only see every so often, but I think it’s a good idea, similarly to Monday Motivation.

#TBT or Throwback Thursday – I love a good #TBT post. Timehop is my all-time fave app at the moment for social media because I love laughing at my cringy Facebook posts from back in 2008. It’s a great one for businesses I think though, because as well as showing what you’re doing currently, I always think it’s nice to show what you have done in the past and how far the company has come in that time.

Flashback Friday is really similar to TBT but not used as much. Again, a great one to show off some old pics or work.

#FridayFeeling – I also love me some #FridayFeeling too. I think it’s a great one to start a conversation and make your brand look like it’s run by real people, which I understand can be difficult sometimes for businesses on social media whilst trying to remain a professional persona.

I also took a look at some of the most popular Instagram hashtags…

  • #doubletap (cheeky way of getting more likes on your post!)
  • #instagrammers
  • #beauty – beauty has such a huge presence on Instagram with quick videos and images of makeup to give people inspiration. No wonder it’s one of the most popular hashtags!
  • #tattoo
  • #nike
  • #model
  • #goodtimes
  • #instafood – food has also made a huge presence on Instagram, with an accompanying popular # being #foodporn. I have to say the food I see on social media is possibly one of my favourite things, mainly because people make the most amazing looking things!
  • #bestfriend
  • #follow4follow and #followback haveto be two of the most annoying and spam hashtags people use. But it works. Yes, your followers may not be of any interest, but lets be honest, people that are using this hashtag just want to compete with others to get the most followers they can. #SorryNotSorry
  • #instafashion and #ootd have meant that fashion bloggers have become extremely popular to alongside beauty. Plus Instagram is the perfect way of a brand showing off their new clothes, and what better way than photographing it or getting fans to send in their photos!
  • #instafamous


What hashtags do you see around a lot? Or are there any that you use a lot in particular?


3 Ways to Improve your Business’s Social Media

BELCHATOW POLAND - MAY 02 2013: Modern white keyboard with colored social network buttons.

Social media is becoming even more important for promoting your business – over 1.8 billion people globally use social media, and for businesses it promotes trust and shows brand personality. Here’s three really simple ways that you can improve your social media presence – trust me, it helps you a lot.

I mean consistency for two different things… 1. the consistency of the designs of your social profiles to your website, and 2. posting regularly. Posting regular updates to social media not only shows that you are an active business, but also helps boost your SEO, as social media sites are classed as “trusted” sites, so if you’re seen to be posting things everyday that is going to help you rank higher. Keeping your designs consistent also shows people that they are looking at the same company’s social platforms. There’s nothing worse than updating one and leaving another platform with old branding, because people aren’t going to know that it is you.

Different types of post
By this I’m talking about retweets, shares, links, images, videos, etc. Different types of posts promote a better interest. For example, posts that include an image or video gain so much more interaction than a post that is just plain text.

Interesting content!
Post about what your followers want to see! Don’t make every post pushy to sell them something… your posts should have a ratio of 8:1 non-salesy vs salesy. That means post about current events (the Olympics at the moment is a great example!), industry news, etc. Keeping them interested is how you are going to turn your followers into customers.


Need some help with social media for your business? Contact our social media manager Emily now! Email or visit our website

10 Reasons you need to be using Social Media for your Business

Business-Social-MediaAre you using social media as part of your business’s marketing? No? You sure well should be! Here’s 10 reasons why your business needs to be using social media…

1. Problem solving
With built in direct messengers in most social media sites and apps, it works great to quickly resolve any customer service issues. A notification pops up to the business straight away, rather than having to sift through emails. Plus, it’s so much easier for customers to send a message via social media compared to waiting forever on hold on a customer service telephone line. I know which I’d rather do!

2. Brand building and awareness
Social media, I believe, is still classed as being quite informal, despite many businesses using it. But I think that this can work to your advantage. Of course you want to always maintain a professional image, but letting your guard down a little on social media shows the personality and real people behind the brand. When you see a bit more personality this assures customers that you are much more than just a “number” and you are a real person, just as the business are.

3. Social media promotions are so effective.
2.2 billion people globally are using social media. The effectiveness makes complete sense when you look at figures like that. What other advertising medium has that many people as a potential reach?! Facebook promotions, for example, are actually really affordable, easy to use and extremely effective on drawing in new leads and page likes.

4. Engagement
Alike what I mentioned above about how social media is great for creating a brand personality, engagement also shows people what the company itself is like. Replying to comments is super important as it shows your customers that you can be bothered with them and they are important to you.

5. Social sharing drives website traffic
Facebook is possibly the top site for driving traffic elsewhere, whether it be to another social media platform or to your website. Businesses invest so much money into developing their website and search engine optimisation for their sites, whereas social media is FREE and so why not completely utilise those platforms?

6. Learn about your audience
Social media platforms, especially my personal favourite Facebook, have some fantastic analytics softwares built in to them. They’re there to be completely utilised! Why I love Facebook so much is because of their dedicated business pages (unlike other platforms, for example Twitter and Instagram) – you can completely track who has been viewing and liking your page, dependent on many factors including age, gender, the area they live in, their interests and more. I suppose it’s a lot easier than traditional market research!

7. Effective target audiences
For each campaign you can completely customise your target audiences dependent to your campaign; the criteria can be based on age, gender, interests and location, and can be changed for each different campaign dependent on the message and your goals of the campaign.

8. Find new customers
With such a high number of people using social media, you’re bound to get new customers from places that you wouldn’t through traditional marketing methods. For example, imagine your business does a leaflet drop around the local area near the business. Chances are you’re probably going to get a few people from there interested. But if you did a campaign say on Facebook, and you expanded that area, you’re going to get so many more customers than before. It’s also bringing in completely different people, too.

9. Increase search engine ranking
Search engines have changed a lot recently. The internet has grown so much and become so prominent in our lives, especially social media, that even when you search for something on Google, you get Tweets, videos and social media accounts coming up in your search results, meaning nowadays it’s not just your website that is going to get you to the top of search engines, but social media accounts and activity, too.

10. Expand your audience
Facebook is the most visited website of all the websites that exist, and 53% of companies are recommended through Twitter. If you work at it, using social media for your business will no doubt get new customers, even if you are not paying for promotions.


Need some help with your businesses Social Media? Whether you’re completely new to it or you just need a little help along, we are here to help! Contact our Social Media Manager Emily now by emailing

11 Social Media Apps I Can’t Live Without


It’s fair to say I am completely addicted to my iPhone, and I honestly don’t know what I’d do without it! There’s several apps I can’t live without, for life in general but also my work life – certain apps that make social media management on the go way easier for me!

The regular Facebook app is great for using your personal profile on, but when it comes to the other functionalities that Facebook offer, the normal app isn’t so great, which is why they have several other apps to coincide. Messenger is probably the most used app for me since Facebook got rid of the messenger facility on their regular app a few years ago. I don’t think I could live without the Pages app for my job because it means I can post things to the company pages I manage easily on the go. One that works great with the Pages app is Adverts – I run a lot of promotional campaigns and the Adverts app makes it easy to track how the campaign is doing and also means I can create campaigns on the go. One more Facebook app I really like is Groups; I have probably mentioned before that I also have my own dance school as well as working at IMA, and I use the groups a lot to advertise, especially on the local sale groups (they work wonders I tell you!).

I love that Twitter is just so simple to use. Unlike Facebook, there is no difference between a personal account and a business account. It makes life so much easier as you only need one app, and you can also simultaneously log in to more than one account at a time, which is great for social media managers like myself as I have all my accounts there on the one app rather than having to log in and out.

Instagram is one of my favourite social media platforms because I like the creativity that comes with it. I’ve not been too impressed using Instagram for business use as IMA and my dance school, EP Dance are both service-based businesses, so it doesn’t work as well, but for product based its amazing. There’s a couple other apps I love using alongside Insta and are a necessity for me! Layout is great for stitching images together without having horrible annoying borders, size restrictions or those little watermarks because it’s from a free app. It gives you set layouts to use but you can adjust them to fit to what you want which is so good. I also really love Whitagram – before Instagram would let you resize your image to anything but a square, this was a must for most pictures (no one likes a selfie restricted in a square, so not flattering). It lets you keep your image at the same proportions and adds in a coloured background (it did just used to be white, hence whitagram) so it fits within Instagram’s square guidelines.

I know that I have mentioned Hootsuite many times before but it is literally a life saver when it comes to my job. It makes my job so much easier meaning I can schedule posts as and when I please as well as looking through my timeline and posting the same post to different social media accounts. Best social media management app/site ever (sorry Tweetdeck).

I’ve recently really started to get into Timehop, because looking back through some of the things I used to post on social media back 7 years ago is way too funny. It creates some perfect #TBT material to laugh at on my personal social media accounts for sure!


What social media apps do you love?

Social Media 101: Advertising and Promotion

Social media 101

Social Media Advertising makes the sites $8 billion a year, hence why we all get to use these fantastic platforms for free! Sometimes though when we want a little more exposure for our business, we can pay a little bit when it comes to advertising through social media. And I tell you, it’s so cheap and so effective!


I find Facebook’s advertising so easy and simple to use. There are several types of campaigns that can be done on Facebook for different aims and objectives of a campaign. In terms of the money side, you pay for a certain reach of people; for example, you can set your campaign to spend £4 a day for 7 days (obviously these can be increased and decreased to your budget) and from that amount of money spent your ad will be shown to a certain number of people. It makes it so easy because you know how much exactly you are going to be spending.

facebook promo

There are several different types of page promotions on Facebook; promoting “call to action”, website promotion, page promotion, invite your friends to like the page and boost post

promo cost

You can easily set the daily budget and for how long you want the campaign to run for. It means that you can easily know how much you are going to be spending how effective the amount spent will be to the campaigns aims and objectives

“Call to Action” — The call to action promo is to get people to send you a direct message, a phone call or to take some sort of action to buy or connect with your business. For example, as well as IMA’s Facebook I also run the Facebook page for my personal business, which is a dance school. My Call to Action button is “book now” which takes people to the online sign up form on the website.

Website Promotion — Facebook is a brilliant platform to drive people to other platforms, such as other social media accounts or your website. A good website will give your business a good image for potential customers, and being able to drive them to the website to take some action on your product or service or find out some more information of what you can offer.

Page Promotion — I remember a couple years back when I first worked in social media there was a lot of bad press around people buying likes and follows. Page promotion is not buying likes and follows. It’s simply an ad for your business’s page with a huge “like” button to encourage people to like the page. These ads either appear in the main newsfeed or on the side bar.

Boost Post — This promo is great if you are wanting to advertise something very specific like a limited time special offer. It looks exactly like a normal post but will appear in more people’s timelines and people who don’t actually like your page.

All of the above promotions require you to choose who you want to target your ad at; criteria you can choose includes gender, age, location and interests. It is better to choose as many criteria as you can because a narrower target audience means that your ad will be more successful.



twitter promo

Twitter’s promotions are very similar to Facebook’s – it’s all about driving traffic elsewhere, for example click throughs to website or an app (if so this is linked to the App Store or Google Play to download), to gather more engagement, or for your profile to get more views to enable to you to get more followers. Alike Facebook, you can also promote a certain Tweet to get a higher reach.



  • Always use some sort of image in your promotion; it’s proven that posts that use an image are proven more effective for people taking action or for engagement.
  • Make sure that your target audience is filtered down quite small so that your campaign can be more effective. Criteria for your target audience includes gender, age, location and interests.
  • If your budget allows, it’s sometimes good to run two campaigns at the same time, targeting to different audiences or promoting two different products or services. It means you can get a more tailored message out to more people who are more likely to take up your offer.


Need some help with social media promotion for your business? Contact our Social Media Manager Emily on

7 things about social media that you probably didn’t know

7 things about social media that you probably didn;t know1. The Facebook “algorithm”
Sounds way fancier than it actually is. To cut it short, when a post has a good amount of likes, comments or shares, it means it’s reach automatically grows. Not only does it grow but it also stays on friends’ timelines for longer, which is why occasionally you will see posts from several days ago. It’s because Facebook think that you’re going to like it because other people have. It’s quite clever really, but it does work in the opposite way too. For example, if every time you post something (whether from a personal profile or a like page), if posts are continually getting little or no reactions, you’re going to stop appearing on people’s timelines, because Facebook works out that people just aren’t interested. Something very important to consider indeed!

2. The rise of social media
It’s almost completely dominating the world and I feel like soon it’s going to be a subject in the national curriculum! In the past year, social media users have grown by 176 million. That’s nearly three times as many people that live in the UK!!

3. Facebook is in fact the most popular social media platform
With 1.65 billion users (that’s like the population of China and the UK!), it’s by far the biggest social media platform.

4. Social media promotion is worth big bucks
Social networking sites earned an estimated $8.3 billion last year in advertising. SAY WHAT!

5. Twitterers are twitter addicts
It took 3 years 2 months and 1 day to go from the first tweet to the BILLIONTH. And an average of 500 million tweets are sent per day, which is about 6000 tweets per second. Who can even type that fast??

6. YouTube
300 hours of video is uploaded every MINUTE to YouTube, with 1 billion views a day, and more than half of those coming from mobile devices. And we can forget all those famous “YouTubers” who make a hefty wage from posting content on the site! (If you’re wondering how they make their mega bucks, it’s through the ads that come at the beginning of videos, as well as brands sponsoring them. Seriously would be the best job ever #workinginpyjamas)

7. #Foodagram
Pizza is the most Instagrammed food behind sushi and steak. It’s also a fave social platform for teens #selfie (personally I like a good #OOTD post – that’s outfit of the day BTW.)


Need help with social media development, management or promotion for your business? Contact our social media manager now at

Improving your Business’ Digital Presence

IMPROVING YOUR BUSINESS DIGITAL PRESENCELiving in this ever growing digital age, it’s becoming increasingly important to keep your business in check when it comes to digital. Whether it’s web, social media or digital adverts, it’s becoming a huge platform for creating leads for your business, so it’s certainly important to look your best online!

Be active on social media
Post regularly and often with a variety of different posts that include text, images, videos – keeps your followers interested! You also want your different social profiles to have the same design (in terms of your header/cover photo and profile picture), a capturing bio, as well as the same tone and personality across all platforms.
You should also note that you’re best spending most of your time and effort focusing on the social media platform that will work best for your type of business; for example if your company is B2B (supplying goods or services to other businesses) then your best chance at social media would be using Twitter, however if you’re B2C (supplying goods or services to consumers), Facebook or Instagram could be your best chances of success.
Honestly, I would probably use as many platforms as you have time for initially, and then begin to drop those that don’t work out for you.

An up-to-date website…
… is so important. It shows potential clients what you are offering and gives them an idea of your brand or business! No one wants to see out of date content, so it’s really important to keep up to date with what is on there. Did you know that 55% of people spend only 15 seconds on a website? So you have that ridiculously short time to WOW your potential clients. It’s crazy considering the amount of time and money we invest in creating websites – yet it’s still so important to make it look amazing.

SEO stands for search engine optimisation. In brief, this means that you will come up at the top of a search engine depending on the keywords that you use on your website and what the person has searched for. This is so important, especially when a potential customer doesn’t know your business’s name.

Need any help with your digital presence, whether it be social media, web design or more? Give us a call on 0161 440 2770 or email our social media manager Emily on

Where to start when it comes to Social Media for your Business

where to start when it comes to social media for your businessI’ve written quite a few posts about the benefits of social media, but never how to get started. Before I list all the things of what to do, you first need to decide on why you’re bringing your business onto social media, and what you want to achieve from it.

1. Who’s responsibility is it?
It’s all well and good giving everyone in your company access to the social media accounts, but let’s be honest, it’s not completely going to work. Keeping it down to one person means that the tone of what you’re posting is consistent, and so you’re creating a voice that is also consistent.

2. If you haven’t already, create the accounts and make sure they all have the same name and the designs are consistent
Sometimes it’s not always easy to that – for example, our Facebook page is /IMA-Group but our Twitter and Instagram are imagroup_news, because the names had already been taken. So one way to keep up the consistency if your profile names are not all the same is to name sure that the design of each profile matches one another. For the profile picture on everything I would keep it simple at the companies logo, and on Twitter and Facebook you also have a header banner, so you could change this seasonally or if you have a certain event coming up (or you could just keep it the same all the time. I think it’s really important to keep everything looking the same to create the brand!

3. Start to follow your clients and centres of influences (those who have the same target market as you but are not in direct competition)
… as well as any former clients who you’d like to get work from again, and potential clients in your target market. What you’re wanting is for them to follow you back

4. Add links to your social media accounts on EVERYTHING!
Your website is the most important one, but on letterheads, invoices, business cards, leaflets… anything at all that has your company name and logo on it!

… So where to go next?
Once you’ve got all of the above done,  you need to create a content calendar – so when you are going to post things at  what time of the day and what you are posting, keeping in mind of any events that are happening within the company or within the world in general!
If anyone messages you make sure to always reply, whether it’s good or bad!


3 Useful Apps and Sites for Social Media Management

3 apps and sites for social media managementAs with every job, there’s always those little things that make your day way easier. Here are three apps and/or sites that make my social media job way easier – and they could make yours easier too!

1. Hootsuite
I use Hootsuite as the hub to schedule my posts and see what is upcoming. Now you can schedule posts directly from Facebook, but you can’t do the same from Twitter and Instagram (they are the sites that IMA are on), so this makes it way easier so that I can do it all from one place rather than having multiple windows open on the internet. I mainly use this on my desktop PC but I also have the app on my iPhone (you can also get it on the Google Play Store if you’re not on iOS), which is really handy because from time to time I’m not always sat at my desk, so it’s good to have it on there too so I can post from anywhere.
There’s also a very similar site and app called TweetDeck – it basically does exactly the same as Hootsuite, but I don’t prefer it as much.

2. Manage Flitter
I went on a Social Media course a couple years back with my previous company, and the person leading the course recommended this to us. I’m only on the basic version at the moment, where I have a list of people that we are following on Twitter that aren’t following us back, so I can delete them easily. You can also see if any of the accounts that you are following, or that are following you, are spam accounts, as well as being able to schedule on there and having a basic analytics to see what the best day and time is to post on your account. On the paid version, you can also get analytics and stats on how well a certain campaign has done. As far as I know Manage Flitter doesn’t have an app yet, but I use it maybe once a week, so I don’t really need it on the go anyway!

3. Facebook Pages Manager
Facebook is great on the desktop version with the amount that you can do with it, but on the mobile app it’s not as great – especially when it comes to Pages. I found the pages manager app when I set up a like page for my personal blog, and found it so easy to use, and so beneficial to anyone managing a like page! It allows you to post on the page, edit the page’s content, as well as being able to launch a promotion campaign on there too.

What apps help you manage your social media accounts? Let us know in the comments below!